"I encourage people to up skill themselves. And really that's my
conversation with a lot of my direct reports and the people who do
work in our shared services, that you know you've got to change
with times." - Anil Bhavnani
By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning conferences at which they can interact without wires, CCW Digital will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders.